Frequently Asked Questions
Everything you need to know about your Andrea Iyamah experience.
How long does shipping take for domestic and international orders?
Domestic orders typically process within 2-3 business days, while international shipping can take 5-10 business days depending on the destination and customs clearance.
What is your return policy for swimwear and resort wear?
We accept returns on unworn items with original tags and hygiene liners intact within 14 days of delivery. Please note that sale items are final sale and cannot be returned.
How do I ensure I select the correct size?
Each product page features a detailed size guide tailored to the specific garment's cut. We recommend comparing your measurements to our chart, as our high-fashion silhouettes may fit differently than standard retail.
Are customs duties and taxes included in international orders?
Customs duties and taxes are not included in the total at checkout. Customers are responsible for any applicable fees imposed by their local customs office upon arrival.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Paystack for our West African clientele.